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Trusted by Queenslanders Since 1987  •  Call Now 1300 304 300

Reliable Service When You Need It

Request a Service Call

Need help with a product we’ve installed?
Use the form below to request a service call.
Our team aims to respond within 48 hours, excluding weekends and public holidays.

What You Need To Know

  • Warranty Repairs: If your issue is covered under warranty, no service charges will apply.
  • Non-Warranty Repairs: For issues not covered under warranty, a call-out fee will apply.

Click here to view our product warranty information before submitting your request.

Service Call Fees (Non-Warranty)

  • Call-Out Fee: $165.50 + GST (includes the first 30 minutes onsite)
  • Additional Time: $75.00 + GST per 30 minutes after the first
  • Parts: Charged separately as required

Help Us Help You

To properly assess an issue, clear photos and description is essential. This assists us to respond faster and ensure the right technician and parts can be sent to you.

Please include clear images showing the problem as this helps us respond faster and ensure the right technician and parts are scheduled.